Facilitation, Collaboration and Co-Design
We deliver culturally safe facilitation and engagement that supports meaningful participation by communities and stakeholders across all stages of planning and delivery. This includes community engagement activities, workshops, conferences, stakeholder forums, co-design processes, and user-centred service design approaches. Our approach respects cultural protocols, builds trust, enables shared decision-making, and ensures that insights from lived experience and community knowledge directly inform strategy, program design, and implementation.
Our services include:
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Facilitation of collaborative workshops and forums with structured outputs
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Co-design session design and prototyping of service solutions
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Data synthesis from community consultations into actionable insights
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Engagement analytics and reporting for strategic decision-making
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Stakeholder influence and interest mapping to prioritise engagement effort
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Development of engagement frameworks to ensure inclusive and accountable participation
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Scenario planning and consensus-building exercises for multi-stakeholder decisions
Examples of our work
Delivering large-scale national events for the National Aboriginal Community Controlled Health Organisation (NACCHO)
Over the past six years, we have planned and delivered NACCHO’s annual national members’ conference, the peak event for the Aboriginal Community Controlled Health sector. Managing 1,100+ participants at the 2025 event, multi-jurisdictional stakeholders, and complex logistics, we combined culturally grounded programming with disciplined governance, financial management, and stakeholder engagement. The result was consistently high-quality, on-time, and on-budget conferences that strengthened sector leadership, policy influence, and NACCHO’s reputation as a trusted national convenor.
Connecting government, stakeholders and communities for evidence-based sector reform for the Australian Government Department of Foreign Affairs and Trade
In partnership with 35 South, we supported the PNG Economic and Social Infrastructure Program by leading in-depth community and stakeholder engagement across focus sectors, including in Papua New Guinea. We brought together government agencies, local communities, and development partners to ensure all voices informed the design and prioritisation of infrastructure plans. Through research, consultation, and stakeholder analysis, we enabled the integration of social, environmental, and gender considerations into sector planning. Our work helped shape evidence-based infrastructure pipelines, sector policy, and collaborative governance arrangements, ensuring projects are responsive, sustainable, and grounded in the needs of the communities they serve.
